Can you help me reassign my patients to a new therapist?

Introduction

Introduction

At Kins, we understand that changing therapists can be a significant step in your physical therapy journey. This guide is designed to help you, as a physical therapist or care coordinator, easily reassign your patients to a new therapist while ensuring continuity and personalized 1:1 care. We will walk you through the process, the information required, and what to expect during the transition.

Why Reassigning Patients Properly Is Important

Proper patient reassignment helps maintain quality of care, reduces confusion, and ensures that your patients experience seamless transitions without disruption to their therapy plans. At Kins, we prioritize personalized care, and careful coordination is key to preserving that standard.

Information Needed to Reassign Patients

To assist with reassigning your patients, please reach out to us on Kins Connect with comprehensive details, including:

• Patient names and identifiers (to get the identifier copy the URL when you are on the patient's profile and put it in the Kins Connect request).
• Current therapy schedules and frequency
• Specific patient preferences or therapist restrictions (if any)
• Any ongoing care plans or special considerations relevant to therapy

How Kins Supports the Reassignment Process

Once you provide the necessary details, our team will:

1. Review patient schedules to match them with the most suitable new therapist based on availability and specialization.
2. Communicate with the patients to inform them about the therapist change and address any questions or concerns.
3. Coordinate transfer of care plans ensuring the new therapist has all relevant medical and therapy records.
4. Update scheduling and patient management systems within the Kins app and platform.

Next Steps and Contacting Support

To begin reassigning patients, please contact our support team with the detailed information listed above. We are committed to supporting therapists and patients throughout this process with empathy and professionalism.

You can reach out via the Kins clinician platform messaging feature or email [Insert support email]. For urgent matters, call our support hotline at [Insert phone number].

Additional Resources

For more information on managing your patient caseload or guidance on Kins’ platforms, visit our Help Center or watch our clinician tutorial videos.